Vitxi AI Privacy Policy
1. Introduction and Scope
1.1. This Privacy Policy outlines the methods by which Vitxi AI ("Vitxi AI", "we", "us", or "our") gathers, utilizes, stores, discloses, and safeguards your information. This policy pertains to the services offered by Vitxi AI, which include, but are not limited to: services provided through our website https://vitxi.ai (the "Site") and all its subdomains; our related tools, APIs, and software, such as mobile applications (the "Applications"); and all associated images, text, data, and other materials available through our services (the "Content"). Collectively, these are referred to as the "Service".
1.2. This Privacy Policy is applicable whenever you ("you", "User", or "End-User") visit, access, or use any part of the Service. For the purpose of this policy, a "User" is defined as an individual or entity that registers for an account to use any of our AI products or services. An "End-User" is an individual who interacts with a service, application, or tool provided by one of our Users, which is powered by or incorporates the Vitxi AI Service.
1.3. This document is an integral part of, and is governed by, the Vitxi AI Terms of Use.
2. Your Agreement to this Policy
2.1. Your use of any Service offered by Vitxi AI is entirely voluntary. You are under no obligation to provide personal information to us unless you decide to use features of the Service that require it. If you do not consent to the terms of this Privacy Policy or the Vitxi AI Terms of Use, please do not provide us with any personal information, cease using the Applications, and exit the Service immediately.
2.2. Therefore, by creating a Vitxi AI Account (as defined in our Terms of Use), or by otherwise visiting, accessing, or using the Service, you signify your express agreement to our collection, use, sharing, and retention of your information as detailed in this Privacy Policy and the Vitxi AI Terms of Use.
3. Modifications to this Privacy Policy
3.1. Vitxi AI reserves the right to modify or update this Privacy Policy periodically. We may require your acceptance of the revised policy upon logging into your Vitxi AI Account to continue using the Service. Alternatively, we will post significant changes on our Site with a notice of the upcoming changes before they take effect. We may also provide notification of material changes via email or other prominent means to ensure you have a reasonable period to review them. If you disagree with the new Privacy Policy, you may stop using the Service within the thirty (30) day notice period and will not be bound by the updated terms. Otherwise, your continued use of the Service after thirty (30) days will constitute acceptance of the new terms.
4. Your Rights Regarding Personal Data
4.1. We recognize your rights to access, correct, delete, and object to the processing of your personal data. You may exercise these rights by sending a request to Vitxi AI via email at support@vitxi.ai.
5. Information We Collect
Vitxi AI's services are utilized by both "Users" and their "End-Users". The type of information we receive and how we manage it differs for each group.
5.1. For Vitxi AI Users
As a User, we gather information about you and your use of our Service from several sources:
(A) Information You Provide Directly:
Account Registration Data: Information you submit when you create an account with us.
Service Content: We store the data you provide to and generate with our Service. This includes inputs you provide, your configurations, and the data, content, or responses generated by the Service on your behalf.
Subscription and Billing Information: We maintain records of your chosen plan. If you provide billing details, this information is also securely stored.
Voluntary Data Sharing: We may collect personal information if you submit it in other contexts, such as providing a testimonial or participating in a marketing campaign using our services.
(B) Information Collected Passively or Indirectly:
Service Usage Data: Vitxi AI collects data regarding your interaction with our services, including features used and performance metrics.
Device and Technical Data: We collect data from the device and application you use to access our Service, including your IP address and browser type. We may also infer your general geographic location from your IP address.
Referral Source Information: If you arrive at our Site from an external link, we record data about the source that referred you.
Data from Third-Party Sources: We may collect your personal data from third parties if you grant those parties permission to share it with us.
Data from Cookies: Vitxi AI utilizes third-party tracking services that use cookies to gather aggregated and anonymized data about visitors to our sites, which may include usage patterns and user statistics.
5.2. For End-Users (of our Users' services)
As an End-User interacting with a Vitxi AI-powered service implemented by a User, we collect information about you on behalf of and as instructed by that User.
(A) Information Collected Directly:
Interaction Data: We collect and store the data you provide when interacting with the User's service (e.g., questions you ask an AI, information you submit to a tool). The User who implemented the service is the data controller for this information and is responsible for managing it. This User often has their own privacy policy. If you have questions about a specific AI tool or service you are interacting with, please contact the User directly.
(B) Information Collected from Other Sources:
Service Usage Data: Vitxi AI collects usage data about your interactions with our services as implemented by the User.
Device and Technical Data: We collect data from your device and application, such as your IP address, browser type, and operating system.
Referral Source Information: We may record information about the source that directed you to a User's service.
Email Address: A User may configure their service to ask for your email address. You may choose not to provide this information.
Data from Cookies: We use third-party tracking services employing cookies to collect anonymized and aggregated data about visitors.
6. How We Use and Share Your Information
6.1. We use the information we collect to deliver the services associated with your Vitxi AI Account and for the purposes described in our Terms of Use.
6.2. We use your information for internal analysis and service improvement. This includes reviewing, investigating, and analyzing data to enhance the services we provide and to monitor, maintain, and develop new features and products.
6.3. We conduct internal statistical and other analyses on collected data to measure user behavior and trends, understand service usage, and to troubleshoot and improve our services.
6.4. We may use your information for internal security and operational purposes, such as for testing, troubleshooting, fraud prevention, and for research and development.
6.5. We may use your contact information to send you tips, news, and updates about Vitxi AI's services. To tailor these communications, we may use data analysis. If you do not wish to receive these marketing communications, you can inform us free of charge at support@vitxi.ai. You can revoke your consent at any time.
6.6. We do not sell your Service Content or personal data to third parties without your explicit permission. We may share your information with trusted service providers who assist us in delivering our services. These third parties are contractually obligated to adhere to our privacy standards and applicable privacy laws. Our primary data servers are located in USA. Your agreement to this Privacy Policy constitutes your consent to this practice.
6.7. Your data is not disclosed to any third party except under the following circumstances:
(i) to provide the services you have requested, which may involve collaboration with third parties;
(ii) when we have obtained your permission;
(iii) when required by a competent legal authority; or
(iv) as otherwise mandated by law.
6.8. All our sub-processors adhere to the Privacy Shield Principles for any onward transfers of personal data originating from the EU and Switzerland.
6.9. In the event of a change of ownership, merger, or other corporate reorganization, you expressly consent to the transfer of your information to the new owner or successor entity so that we may continue to provide the Service.
7. Use of Cookies
7.1. A cookie is a small piece of information that a website transfers to your computer. Cookies can be used to track your interactions within the Vitxi AI Service, which helps us understand your preferences and enhance your user experience.
7.2. The cookies used by Vitxi AI are safe and only store information used by your browser. They cannot run code or access other content on your computer.
7.3. When an End-User interacts with a service powered by Vitxi AI on a User's website, we may create cookies on the End-User's browser to store usage information and interaction history.
7.4. You can manage, block, or delete cookies at any time through your internet browser's settings.
8. Account Cancellation and Information Management
8.1. You may cancel your account or opt out of receiving emails from us at any time by contacting us at support@vitxi.ai. Deleting your account will result in the permanent deletion of all associated Service Content and data from our systems within a reasonable time, as permitted by law. We will respond to requests to access, correct, update, or delete your personal information within the timeframe required by law.
8.2. To modify your personal information, please contact us electronically with the necessary changes. We encourage you to keep your personal information current.
9. Data Retention
9.1. We retain information for active Vitxi AI Accounts for as long as it is necessary and relevant for our operations. We may also retain information from closed accounts to comply with legal obligations, prevent fraud, collect owed fees, resolve disputes, and enforce our Terms of Use. All retained information will be handled in accordance with this Privacy Policy.
10. Use of Google Workspace APIs
10.1. We strictly adhere to the terms of service and privacy regulations of all third-party APIs used in our products. We do not use Google Workspace APIs for the purpose of developing, improving, or training generalized artificial intelligence (AI) and/or machine learning (ML) models. Our use of these APIs is limited to their specified purpose to ensure full compliance with Google's policies and all applicable laws.
11. How to Contact Us
11.1. If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us at info@vitxi.ai